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Anyone can review or “map” a location. The more reviews the app has, the more valuable the ratings are to people with disabilities. Photos and comments can be particularly useful.
Click here to view our “How to Review a Location with the Ability App” Video.
If you would like video instructions on “How To Sign Up For An Ability App Account” click here.
The app uses a simple 3-part rating system that was designed to be accessible by people of all abilities. The ratings can be generally applied as follows:
- Happy face = the location has the specific accommodation in place, it works, is maintained properly, and is overall a good experience for a user. Example: Braille menus are available, advertised, and easy to get. Make a comment about the menu quality and add a photo to the app for caregivers, friends and families to view.
- Neutral face = the location somewhat meets the accommodation, but it could be improved. Example: Braille menus are available, but this isn’t advertised, the waiter doesn’t know where they are, the menu options don’t match the non-braille options, there is only one menu and it’s in poor condition, etc. This is a great time to give a business owner helpful feedback via the comments icon!
- Sad face = the location doesn’t offer the accommodation or has impediments that prevent the accommodation from being accessible. Example: Braille menus are not available.
It’s OK to leave things blank. If an item doesn’t apply, such as a food-related question for a bank, leave it blank. Or, if you don’t know or didn’t have time to assess that particular item, leave it blank.
