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Anyone can review or “map” a location. The more reviews the app has, the more valuable the ratings are to people with impairments. Photos and comments can be particularly useful.
The app uses a simple 3-part rating system that was designed to be accessible by people of all abilities. The ratings can be generally applied as follows:
- Happy face = the location has the specific accommodation in place, it works, is maintained properly, and is overall a good experience for a user. Example: Braille menus are available, advertised, and easy to get. Make a comment about the menu quality and add a photo to the app for caregivers, friends and families to view.
- Neutral face = the location somewhat meets the accommodation, but it could be improved. Example: Braille menus are available, but this isn’t advertised, the waiter doesn’t know where they are, the menu options don’t match the non-braille options, there is only one menu and it’s in poor condition, etc. This is a great time to give a business owner helpful feedback via the comments icon!
- Sad face = the location doesn’t offer the accommodation or has impediments that prevent the accommodation from being accessible. Example: Braille menus are not available.
It’s OK to leave things blank. If an item doesn’t apply, such as a food-related question for a bank, leave it blank. Or, if you don’t know or didn’t have time to assess that particular item, leave it blank.